The Aspirational Brand of Choice for Today and Tomorrow
Build // Future Capabilities
We aim to energize our customers every day by delivering sustainable, quality, and innovative products and services that they love and believe in.
Achieved by a truly engaged and passionate team.
Brand // of Choice
The Napoleon brand is iconic.
We continually strive to make it highly regarded around the world. Our impeccable service, even during adversity, will help us to expand and grow confidently.
Business // Systems
With our team, experience, passion for equality, and know-how we can get better, faster, more productive, and efficient.
We continually challenge the status quo to perfect our products, systems and processes.
We Enhance Everyday Living
As the Napoleon family, we put each other first; customers and quality are our focus.
We are innovative, agile, collaborative, and accountable.
We strive to work with values of the HEART:
Acting with Integrity
We value truth and transparency.
As leaders, we model and lead by example.
As individuals, we count on each other to do what is right.
We do the right thing even when it's not acknowledged by others, or convenient for us.
Listening to understand and Speaking with Purpose
We bring passion and energy to work and strive for high quality contribution that drives individual and organizational excellence.
We consistently seek the voice of our team to collaboratively improve the associate experience.
We value those who speak thoughtfully, listen carefully and always participate with an open mind.
We encourage, respect, and actively seek diversity of opinion.
Performing with Responsibility
At the heart of accountability, is reliability and personal responsibility.
We take initiative! When we see a problem, we move to solve it.
We are empowered and have the information required to make effective decisions.
Clarity is a must to set the necessary expectations. Be precise to identify what successful achievement looks like.
We strive to be socially responsible, supporting our communities and ever mindful of our impact on the planet.
We take ownership of the outcomes, good and bad. We don't pass the buck!
Behaving with Care
We are humble and thoughtful, bringing our very best to each other and ultimately our customers.
We realize the benefit of differing opinions and insights and provide a safe environment for open communication.
We provide constructive feedback, and we take criticism without being personally offended.
We act with consideration and courtesy, honoring and building positive relationships.
Supporting Each Other
We work as a team to maintain high standards of quality and productivity.
We proactively plan and drive towards common goals. Collaborate and celebrate!
We work together to overcome obstacles and we focus on solutions. We arrive every day inspired to make an impact through our talents, passion and hard work.
We genuinely care and engage in discussion with a purpose of investing in personal and team growth.
We act without ego or jealousy, while challenging each other to be their best.