Our Response to COVID-19

COVID-19 UPDATE

Napoleon continues to monitor the COVID-19 situation and its impact on our operations here in Barrie and around the world. 

We have reviewed and tested our corporate infrastructure to provide a healthy environment for our associates, as well as to provide critical support to our customers. We are pleased that our business continuity processes are functioning as expected.

Our objective is to provide a safe, healthy and secure environment for our associates, business partners, customers and the community. We have taken the following measures to achieve this objective:

  • Increased internal communications and training to all associates around how to remain healthy.
  • Enhanced cleaning and sanitization protocols at all our facilities.
  • Restricted all access to our facilities other than for our own associates and critical service providers/emergency personnel. Stringent measures in place for approved external visitors.
  • Cancelled all business travel.
  • Enforced a 15-day isolation period for all associates returning from outside the country.
  • Implemented a shutdown period on March 23rd at our manufacturing facilities in Barrie, Ontario and in Crittenden, Kentucky.
  • Developed a work from home program for salaried associates.
  • Established a core group of key functions that will continue to work from our facilities including Order Desk, Customer Solutions, Shipping/Receiving, Finance, IT, HR and Senior Operating Managers. For those associates on-site, we have enforced distancing measures and increased sanitation methods.

In the community, we are assisting a local manufacturer and global distributor of medical devices with access to qualified assembly labour.  The company approached Napoleon with a labour request to help increase their output. As always, our first priority is ensuring the health and well-being of our associates and we have a solid plan to welcome back our associates safely once our shutdown period is over.

In addition, Napoleon is leveraging its global supply chain partners to expedite the delivery of urgent and essential medical equipment for local hospitals and working attentively to support government agencies to assist further.

As this crisis continues to unfold, we will continue to adjust our plans to ensure we achieve our objective of providing a safe, healthy and secure environment for all.