Napoleon’s Product Warranty
The warranty information below is only for products purchased after January 1st, 2020.
Please refer to your product manual for complete warranty information, conditions and limitations.
Napoleon President’s Limited Lifetime Warranty
Napoleon warrants that the components in your new Napoleon product will be free from defects in material and workmanship from the date of purchase, for the following period:
Aluminum castings / stainless steel base | Lifetime |
Stainless steel lid | Lifetime |
Porcelain enamel lid | Lifetime |
Stainless steel cooking grids | Lifetime |
Stainless steel tube burners | 10 years* |
Porcelain-enameled cast iron cooking grids | 10 years* |
Stainless steel sear plates | 5 years* |
Stainless steel infrared rotisserie burner | 5 years* |
Ceramic infrared burners (excluding screen) | 5 years* |
Electrical Components | 3 years |
All other parts | 2 years |
*Full coverage, plus 50% off for life.
Please refer to your product manual for complete warranty information, conditions and limitations.
Napoleon 15 Year Warranty
Napoleon warrants that the components in your new Napoleon product will be free from defects in material and workmanship from the date of purchase, for the following period:
Hood | 15 Years |
Stainless Steel Lid | 15 Years |
Porcelain Enamel Lid | 15 Years |
Aluminum Castings | 15 Years |
Stainless Steel Cooking Grids | 15 Years |
Stainless Steel Tube Burners | 15 Years |
Stainless Steel Sear Plates | 15 Years |
Porcelain Enamel Cast Iron Grids | 15 Years |
Stainless Steel Infrared Rotisserie | 15 Years |
Infrared Side Burner | 15 Years |
All Other Parts | 15 Years |
Please refer to your product manual for complete warranty information, conditions and limitations.
Napoleon 15 Year Limited Warranty
Napoleon warrants that the components in your new Napoleon product will be free from defects in material and workmanship ffrom the date of purchase, for the following period:
Aluminum Castings / Stainless Steel Base | 15 Years |
Stainless Steel Lid | 15 Years |
Porcelain enamel lid | 15 Years |
Stainless steel cooking grids | 15 Years |
Stainless steel tube burners | 10 years* |
Stainless steel sear plates | 5 years* |
Porcelain-enameled cast iron cooking grids | 5 years* |
Ceramic infrared burners (excluding screen) | 5 years* |
All other parts | 2 years |
*Full coverage, plus 50% off until the 15th year.
Please refer to your product manual for complete warranty information, conditions and limitations.
For PRO605CSS Charcoal Cart Only
Aluminum Castings / Stainless Steel Base | 15 Years |
Stainless Steel Lid | 15 Years |
Porcelain-Enameled Cast Iron Grids | 5 Years* |
All Other Parts | 2 Years |
*Full Coverage, plus 50% off until the 15th year.
Please refer to your product manual for complete warranty information, conditions and limitations.
Napoleon 10 Year Limited Warranty
Napoleon warrants that the components in your new Napoleon product will be free from defects in material and workmanship from the date of purchase, for the following period:
Triumph® and TravelQ™ 285 and PRO285 Series
Aluminum Castings / Stainless Steel Base | 10 Years |
Stainless Steel Lid | 10 Years |
Porcelain Enamel Lid | 10 Years |
Painted Steel Lid | 5 Years* |
Stainless Steel Tube Burners | 5 Years* |
Stainless Steel Sear Plates | 5 Years* |
Porcelain Enamel Cast Iron Grids | 5 Years* |
Ceramic Infrared Burners (Excluding Screen) | 5 Years* |
All Other Parts | 2 Years |
*Full Coverage, plus 50% off until the 15th year.
Please refer to your product manual for complete warranty information, conditions and limitations.
Charcoal Kettle Series and Apollo® Smokers
Porcelain Enamel Lid and Bowl | 10 Years |
Air Control System | 5 Years* |
Porcelain Enamel Cast Iron Grids | 5 Years* |
Chrome Plated Cooking Grids | 3 Years* |
All Other Parts | 2 Years |
*Full Coverage, plus 50% off until the 15th year.
Please refer to your product manual for complete warranty information, conditions and limitations.
OASIS™ and Built-in Components (Including Drop-in Side Burner)
Aluminum Castings / Stainless Steel Base | 10 Years |
Stainless Steel Tube Burners | 10 Years |
Ceramic Infrared Burners (Excluding Screen) | 5 Years* |
Stainless Steel Lid, Door and Drawer Panels | 5 Years* |
Porcelain Enamel Cast Iron Grids | 5 Years* |
Stainless Steel or Porcelain Sear Plates | 3 Years* |
All Other Parts | 2 Years |
*Full Coverage, plus 50% off until the 15th year.
Please refer to your product manual for complete warranty information, conditions and limitations.
Napoleon 3 Year Limited Warranty
Napoleon warrants that the components in your new Napoleon product will be free from defects in material and workmanship from the date of purchase, for the following period:
Aluminum Table Top and Pedestal | 3 Years |
Stainless Steel Housing | 3 Years |
Stainless Steel Burner Assembly | 3 Years |
All Other Parts | 2 Years |
Please refer to your product manual for complete warranty information, conditions and limitations.