General Inquiries
We are here to help you with all of your product concerns. Please select the product category for which you have questions and fill out the form. A member of our Customer Solutions team will contact you as soon as possible.
Fireplaces Grills Heating / Cooling
For immediate assistance please call: 1-866-820-8686
| Hours of Operation: Monday - Friday: | 8:30am - 5:00pm ET - For Fireplace & HVAC support |
| 8:30am - 8:00pm ET - For Grills support |
Partnerships & Media Inquiries
We're always looking to partner and connect with great brands.
Become a Dealer
Thinking of becoming a dealer? As a Napoleon dealer you'll experience exclusive perks and benefits to help you succeed. Be part of a quickly growing networking that supports and invests in their dealers.
