General Inquiries

We are here to help you with all of your product concerns. Please select the product category for which you have questions and fill out the form. A member of our Customer Solutions team will contact you as soon as possible.

Fireplaces Grills Heating / Cooling

For immediate assistance please call: 1-866-820-8686

Hours of Operation: Monday - Friday: 8:30am - 5:00pm ET - For Fireplace & HVAC support
  8:30am - 8:00pm ET - For Grills support





Partnerships & Media Inquiries

We're always looking to partner and connect with great brands.

Contact us

Become a Dealer

Thinking of becoming a dealer? As a Napoleon dealer you'll experience exclusive perks and benefits to help you succeed. Be part of a quickly growing networking that supports and invests in their dealers.

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