Support

Frequently Asked Questions

No results found.

Contact Us

If you need to ask us a question about your Napoleon Grill or make a comment please complete the form and a Napoleon customer service representative will get back to you shortly. Also, for service, installation and product knowledge, our Napoleon Authorized Dealers are the best resource. Use the "Find a Dealer" button below to locate the nearest location to you.

Find a Dealer

Privacy Policy: We do not collect or disseminate the private information of our customers. Submitted information is only used for the purposes of contacting you with regards to your question.

Customer Solutions

Phone: +31 345 588655

Hours of Operation:
Monday - Thursday: 8:30 - 17:00 CET
Friday: 8:30 - 16:00 CET
Saturday - Sunday: Closed

Customer Service


Social Media Instagram Whatsapp Messenger

Prefer Social Media?

Got questions? Need answers?
Our social media team is standing by. Click one of the platforms below to get started:

Need warranty information?
We're here to help. Start here, click below:

Partnerships and media inquiries?
Please use the following options: