General Inquiries
We are here to help you with all of your product concerns. Please complete the form below. One of our Customer Solutions Team members will call or email you back as soon as possible.
Fireplaces Grills Heating / Cooling
For immediate assistance please call: 1-866-820-8686
| Hours of Operation: Monday - Friday: | 8:30am - 5:00pm ET - For Fireplace & HVAC support |
| 8:30am - 8:00pm ET - For Grills support |
Partnerships & Media Inquiries
We're always looking to partner and connect with great brands.
Become a Dealer
Thinking of becoming a dealer? As a Napoleon dealer you'll experience exclusive perks and benefits to help you succeed. Be part of a quickly growing networking that supports and invests in their dealers.
