Grills

Napoleon’s Product Warranty

The warranty information below is only for products purchased after January 1st, 2020.
Please refer to your product manual for complete warranty information, conditions and limitations.


Napoleon Limited Lifetime Warranty

Napoleon warrants that the components in your new Napoleon product will be free from defects in material and workmanship from the date of purchase, for the following period:

Lifetime Limited Warranty
HoodLifetime
Stainless Steel LidLifetime
Porcelain Enamel LidLifetime
Aluminum CastingsLifetime
Stainless Steel Cooking GridsLifetime
Stainless Steel Tube BurnersLifetime
Stainless Steel Sear Plates15 Years
Porcelain Enamel Cast Iron Grids15 Years
Stainless Steel Infrared Rotisserie15 Years
Infrared Bottom/Side Burner15 Years
Electrical Components3 Years
All Other Parts15 Years

Please refer to your product manual for complete warranty information, conditions and limitations.


Napoleon 15 Year Warranty

Napoleon warrants that the components in your new Napoleon product will be free from defects in material and workmanship from the date of purchase, for the following period:

15 Year Warranty
Hood15 Years
Stainless Steel Lid15 Years
Porcelain Enamel Lid15 Years
Aluminum Castings15 Years
Stainless Steel Cooking Grids15 Years
Stainless Steel Tube Burners15 Years
Stainless Steel Sear Plates15 Years
Porcelain Enamel Cast Iron Grids15 Years
Stainless Steel Infrared Rotisserie15 Years
Infrared Side Burner15 Years
All Other Parts15 Years

Please refer to your product manual for complete warranty information, conditions and limitations.


Napoleon 10 Year Warranty

Napoleon warrants that the components in your new Napoleon product will be free from defects in material and workmanship from the date of purchase, for the following period:

10 Year Warranty
Hood10 Years
Porcelain Enamel Lid10 Years
Aluminum Castings10 Years
Stainless Steel Tube Burners10 Years
Porcelain Enameled Sear Plates10 Years
Porcelain Enameled Cast Iron Grids10 Years
Range Side Burner10 Years
All Other Parts10 Years

Please refer to your product manual for complete warranty information, conditions and limitations.


Napoleon 15 Year Limited Warranty

Napoleon warrants that the components in your new Napoleon product will be free from defects in material and workmanship ffrom the date of purchase, for the following period:

15 Year Limited Badge
Aluminum Castings / Stainless Steel Base15 Years
Stainless Steel Lid15 Years
Porcelain enamel lid15 Years
Stainless steel cooking grids15 Years
Stainless steel tube burners10 years*
Stainless steel sear plates5 years*
Porcelain-enameled cast iron cooking grids5 years*
Ceramic infrared burners (excluding screen)5 years*
All other parts2 years

*Full coverage, plus 50% off until the 15th year.
Please refer to your product manual for complete warranty information, conditions and limitations.

For PRO605CSS Charcoal Cart Only

Aluminum Castings / Stainless Steel Base15 Years
Stainless Steel Lid15 Years
Porcelain-Enameled Cast Iron Grids5 Years*
All Other Parts2 Years

*Full Coverage, plus 50% off until the 15th year.
Please refer to your product manual for complete warranty information, conditions and limitations.


Napoleon 10 Year Limited Warranty

Napoleon warrants that the components in your new Napoleon product will be free from defects in material and workmanship from the date of purchase, for the following period:

10 Year Limited Badge

LEX Series: LEX485-2, LEX485RSIB-2, COS485-A, COS485RSIB-A

Aluminum Castings / Stainless Steel Base10 Years
Stainless Steel Lid10 Years
Porcelain Enamel Lid10 Years
Painted Steel Lid5 Years*
Stainless Steel Tube Burners5 Years*
Porcelain Enamel Cast Iron Grids5 Years*
Stainless Steel or Porcelain Sear Plates3 Years*
All Other Parts2 Years

*Full Coverage, plus 50% off until the 15th year.
Please refer to your product manual for full warranty information.

Triumph® and TravelQ™ 285 and PRO285 Series

Aluminum Castings / Stainless Steel Base10 Years
Stainless Steel Lid10 Years
Porcelain Enamel Lid10 Years
Painted Steel Lid5 Years*
Stainless Steel Tube Burners5 Years*
Stainless Steel Sear Plates5 Years*
Porcelain Enamel Cast Iron Grids5 Years*
Ceramic Infrared Burners (Excluding Screen)5 Years*
All Other Parts2 Years

*Full Coverage, plus 50% off until the 15th year.
Please refer to your product manual for complete warranty information, conditions and limitations.

Charcoal Kettle Series and Apollo® Smokers

Porcelain Enamel Lid and Bowl10 Years
Air Control System5 Years*
Porcelain Enamel Cast Iron Grids5 Years*
Chrome Plated Cooking Grids3 Years*
All Other Parts2 Years

*Full Coverage, plus 50% off until the 15th year.
Please refer to your product manual for complete warranty information, conditions and limitations.

OASIS™ and Built-in Components (Including Drop-in Side Burner)

Aluminum Castings / Stainless Steel Base10 Years
Stainless Steel Tube Burners10 Years
Ceramic Infrared Burners (Excluding Screen)5 Years*
Stainless Steel Lid, Door and Drawer Panels5 Years*
Porcelain Enamel Cast Iron Grids5 Years*
Stainless Steel or Porcelain Sear Plates3 Years*
All Other Parts2 Years

*Full Coverage, plus 50% off until the 15th year.
Please refer to your product manual for complete warranty information, conditions and limitations.


Napoleon 3 Year Limited Warranty

Napoleon warrants that the components in your new Napoleon product will be free from defects in material and workmanship from the date of purchase, for the following period:

3 year limited badge
Aluminum Table Top and Pedestal3 Years
Stainless Steel Housing3 Years
Stainless Steel Burner Assembly3 Years
All Other Parts2 Years

Please refer to your product manual for complete warranty information, conditions and limitations.


Napoleon 1 Year Limited Warranty

Napoleon warrants that the components in your new Napoleon product will be free from defects in material and workmanship from the date of purchase, for the following period:

1 year limited badge
Manufacturing Defects1 Year

Please refer to your product manual for complete warranty information, conditions and limitations.